Privacy & Cookies Policy

ARTICLE 1 IDENTITY CONTROLLER

This privacy policy contains information on the processing of personal data by the controller, Capsyra, a private limited company, having its registered seat in 8900 Ieper, Dehemlaan 31 and registered in the Crossroads Bank for Enterprises with the number 1028.707.566 (hereafter “Capsyra”). Capsyra processes personal data in accordance with the Belgian Act of 30 July 2018 on the protection of natural persons regarding the processing of personal data and the European Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data ("General Data Protection Regulation" / "GDPR"). By using our website, creating an account or entering into a contractual relationship with Capsyra, you acknowledge being informed about the processing of your personal data.

ARTICLE 2 THE PERSONAL DATA WE COLLECT AND THE PURPOSES

Capsyra processes the following personal data in the course of its activities:

• Customer data: When you enter into an agreement with us, we process various personal data including, among others: name, address, e-mail address, telephone number, VAT number, payment details, preferences and any other data you voluntarily submit to us. Customer data is processed in order to provide services, for invoicing purposes, to comply with the agreement and to manage our accountancy, based on the performance of a contract and compliance with our legal accounting obligations.
• Supplier data: In the event you provide goods or services to us, we process the following personal data including, among others: name, address, e-mail address, telephone number, VAT number, bank account number and any other data you voluntarily submit to us. Supplier data is processed to receive a quotation, to pay invoices, to communicate and to manage our accountancy, based on the performance of a contract and compliance with our legal accounting obligations.
• Communication data: In the event you contact us by email, telephone or by submitting a contact form on our website, we process the following personal data: name, e-mail address, telephone number and any other data you voluntarily submit to us in the course of the communication. These personal data are processed to answer your question and handle your request, based on the performance of a service you have requested for.
• Archived data: When you upload unencrypted files and digital assets to the Capsyra platform, we process the personal data contained in these files, such as: names, contact details, identification numbers, health-related data, financial information, or any other data that can be traced back to a natural person in order to encrypt it only. These personal data are processed based on the performance of our contractual obligations to provide secure storage services, in full compliance with applicable privacy requirements.
• Applicant data: In case you apply for a job at Capsyra, the following personal data may be processed: name, first name, e-mail address, CV, motivation letter and any other data you voluntarily submit to us. These personal data are processed on the basis of our legitimate interest to recruit new employees and go through the application process.
• Cookies: By visiting our website we can collect your personal data, such as your IP address, browser type, company name etc. through the use of cookies and similar technologies. These personal data are only processed with your explicit consent and are used to improve our website and to include personal data in anonymous statistics.

ARTICLE 3 RECIPIENTS OF PERSONAL DATA

In accordance with mandatory laws or regulations or based on a court order we may share your personal data with public authorities, tax and customs authorities, financial investigation services and judicial and police services. In addition, we share your personal data with third parties, such as external service providers (web hosting, payment processing, analytics, etc.), accountancy firms and legal advisers. In the event these third parties are located outside the European Economic Area (“EEA”), we will ensure that your personal data is processed with the same level of security and protection as we apply within the EEA and we will take appropriate measures to protect your data during such transfers. Encrypted files are distributed across trusted infrastructure providers within the European Economic Area. In the event of a change of control at Capsyra or a (partial) transfer of our activities to another entity, your personal data will be transferred to guarantee the continuity of our services.

ARTICLE 4 RETENTION PERIOD

We store personal data as long as it is necessary for the purposes of the processing and according to legal regulations. We store customer and supplier data for up to 10 years after termination of the contract, given our legitimate interest to keep documentary evidence in the event of legal proceedings. In addition, due to legal accounting obligations, Capsyra may retain accounting and tax documents for 10 years after the taxable period to which they relate.

ARTICLE 5 THE SECURITY OF PERSONAL DATA

In order to guarantee the security of the processing of your personal data, we have taken appropriate technical and organizational security measures to protect the personal data against unauthorized destruction, accidental loss and other unauthorized processing of personal data. Capsyra ensures that the data is stored in a secure environment, protected by a combination of organizational and technical measures, such as use of login and password, two factor authentication, encryption on transit and in rest, and privacy awareness training among staff and interims.

ARTICLE 6 DATA SUBJECT’S RIGHTS

In exercise of your rights under the GDPR, you have the right to request us the following:

• Right to information and access to personal data, including a copy of the personal data undergoing processing;
• Right to restrict, rectify and erase (‘right to be forgotten’) personal data under specific circumstances;
• Right to object to the processing of your personal data, in the event this is based on a legitimate reason. In any event you will have the right to object to the use of personal data for direct marketing purposes;
• Right to data portability: you have the right to receive your personal data in a structured, digital and readable format or to request the transfer of your personal data to another controller, insofar as this is technical feasible;
• Right to withdraw your consent at any time: to the extent that the processing is based on your explicit consent;
• Right to lodge a complaint with the Belgian data protection authority “Gegevensbeschermingsautoriteit” (GBA), Drukpersstraat 35, 1000 Brussels, contact@apd-gba.be, if you consider that your rights regarding the processing of your personal data are not respected. You can exercise your rights by sending an email to privacy@capsyra.com or by post to Dehemlaan 31, 8900 Ieper.

ARTICLE 7 COOKIES

The website of Capsyra uses cookies and similar technologies. A cookie is a small datafile placed by a website on your computer. Cookies are mainly used to improve the efficiency of a website and your website experience, to save users’ preferences, to analyze internet traffic and to track surfing behavior.

There are "first party cookies", these are cookies placed by the website owner. Besides this, other third parties are also able to place cookies for analytical and advertising purposes, these are called the "third party cookies".

This website uses Functional, Analytical and Marketing cookies.

Functional cookies

Functional cookies are used to allow the proper functioning of our website and are therefore placed without your consent. With functional cookies no personal data is collected.

Here you can find a list of functional cookies:

Analytical cookies

Analytical cookies are used to collect information about the number of visitors on our website and their origins so that we can analyze and improve the performance and operation of our website. On this basis, we can keep track of visitors statistics, for example. These cookies can only be placed with your prior explicit consent.

Here you can find a list of analytical cookies:

Marketing cookies

Advertising and marketing cookies are placed to create a profile of visitors' interests and show relevant advertisements. The cookies track your surfing behavior in order to show you personalized advertisement. These cookies can only be placed with your explicit consent.

Currently, no marketing cookies are used.